The project
The challenge:
Burnout and stress
European elderly care experiences labour shortages, and lack of qualified healthcare workers, causing stress, burnout, and reducing mental health among healthcare workers.
Limited training
The current workforce may not have the tools needed to provide the increasing amount of care delivered at home or in community settings.
Risk to patients
The increase in life expectancy and elderly-related chronic diseases, means that demands for care will rise. The strain on the system increases the risk of patient harm.
The need:
Empowering leaders
Healthcare leaders need research-based tools, interventions, and training to map, understand, and act upon capacity-demand challenges as experienced by professionals working in complex adaptive healthcare systems.
Quality of care
Sound working conditions, the ability to adapt, and mental wellbeing of healthcare workers are related to increased quality of care, patient outcome and survival.
The solution:
Support4Resilience Toolbox
Awarness
Mapping and Identification Tool that will provide leaders with a holistic awareness of the current status of the organization through integrating healthcare workers’ and informal caregivers’ perspectives.
Understand
Reflection and Education Tool will provide contextual and understanding of ‘work-as-done’ and educational components to identify successful adaptations and solutions to reduce capacity-demand gaps.
Reframe
Re-organization Tool, will be designed to help reframing by identifying which practices to preserve, which to implement, and which to de-implement, resulting in detailed action plans.
